Shipping policy

Domestic Shipping Policy

Domestic Shipping Policy (Lebanon):

  • Shipping Method: Standard
  • Estimated Delivery Time: 2–3 business days
  • Price: $5

Domestic Shipping Policy (France):

  • Shipping Method: Standard
  • Estimated Delivery Time: 3–4 business days
  • Price: Calculated at checkout

Shipment Processing Time:
All orders are processed within a maximum of 4 business days. Orders are not shipped or delivered on Sundays or holidays. In cases of high order volume, shipments may experience a slight delay. Please allow extra days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.

Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email with tracking information once your order has shipped. The tracking number will be active within 24 hours.

International Shipping Policy

We ship worldwide. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

  • Shipping Method: DHL express
  • Estimated Delivery Time: 5–10 business days
  • Price: Calculated at checkout

Customs Duties and Taxes:
Customers are responsible for any customs duties, taxes, or fees levied by the destination country.

Country-Specific Regulations:
Each country has its own customs regulations, which may affect delivery times.

Delays:
Customs processing may cause delays beyond our control. We cannot guarantee specific delivery dates for international orders.

Customs Declarations:
We accurately declare the value of items on customs forms and cannot mark orders as gifts or undervalue invoices.

Restricted Items:
Some products may be restricted for importation into certain countries. It is the customer's responsibility to ensure compliance with local laws.

Returns and Refunds:
Orders refused due to failure to pay customs duties or taxes will not be eligible for refunds. Customers are responsible for return shipping costs.

Returns Policy

For information about how to return your product, please review our Returns Policy.

Contact Us

For any questions regarding our shipping policy or your order, please contact us.